Last Updated: March 18, 2026

1. Introduction

TreeTech ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our security systems and services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the site includes:

• Personal Data: Name, email address, phone number, company name, and other contact information that you voluntarily provide when contacting us, requesting a consultation, or using our services.
• Technical Data: IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the site.
• Usage Data: Information about how you use our website, including pages visited, time spent on pages, and interaction with our services.
• Security System Data: When you use our security systems (access control, attendance systems, CCTV), we may collect operational data necessary for system functionality and maintenance.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our security systems and services
• Respond to your inquiries, requests, and provide customer support
• Send you technical information, updates, and security alerts related to your systems
• Improve our website, services, and user experience
• Process transactions and send related information
• Comply with legal obligations and protect our legal rights
• Monitor and analyze usage patterns and trends

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security systems are designed with data protection in mind, and we follow industry best practices for securing sensitive information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or anonymize it.

6. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With authorized distributors and service partners who assist us in operating our business and providing services to you
• When required by law or to respond to legal process
• To protect our rights, privacy, safety, or property
• In connection with a business transfer, merger, or acquisition
• With your explicit consent

7. Your Rights

You have the right to:

• Access and receive a copy of your personal information
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Object to processing of your personal information
• Request restriction of processing your personal information
• Data portability - receive your data in a structured format
• Withdraw consent at any time where we rely on consent to process your information

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

8. Cookies and Tracking Technologies

We may use cookies, web beacons, and similar tracking technologies to collect and store information about your preferences and navigation patterns. You can control cookies through your browser settings, but disabling cookies may limit your ability to use certain features of our website.

9. Third-Party Links

Our website may contain links to third-party websites, including our authorized distributors. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

TreeTech
17 Dr. Mohamed Mamoun Street
Cairo Governorate 11768, Egypt
Email: sales@eg-treetech.com